SMS Messaging Terms & Consent

Program Description

Oreta Solutions LLC, doing business as Virtual Property Manager (VPM), sends operational property-management text messages — maintenance and work-order updates, showing and appointment coordination, and status notifications — sent by its assistant, Kendra. These are first-party messages only: we do not send text messages on behalf of any other business, and we do not send marketing, promotional, affiliate, or third-party content.

Who Receives These Messages & How Consent Is Obtained

Recipients include tenants, rental applicants, vendors, and staff who provided their own phone number to VPM — through a tenancy, application, employment, or by contacting us — and who separately consented to be texted. Recipients receive operational responses and updates related to that relationship. These messages are conversational and transactional in nature, not marketing. We do not buy, rent, sell, or share phone lists.

Message Frequency

Message frequency varies based on your interactions with us (recurring, conversational).

Message and data rates may apply.

Opt-Out & Help

Reply STOP at any time to stop receiving messages. Reply HELP for help.

You can also reach our support team directly at (802) 644-7238 or support@oretasolutions.com.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy

Our Privacy Policy is the single authoritative policy governing this messaging program. This section restates it and does not modify it.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Opt out of receiving text messages at any time by sending STOP.

VPM uses your phone number solely to communicate with you about your tenancy, application, inquiry, or related operational matters. Messages are transmitted through our service providers (e.g., Twilio) only to deliver them — never for those providers' own marketing. Message frequency varies, typically fewer than 5 messages per month per recipient, and message and data rates may apply.